“Today marks the start of National Apprenticeship Week. We recognise how important apprentices are to our business and the integral role they play in the
In the last 12 months, I have gained more experience in Customer Service, skills and knowledge in how to handle customer complaints and developed further
“I decided to undertake this qualification as I like to learn new things, and I see it as a way of progressing within the business.
“I decided to apply for a management apprenticeship because it’s something I’ve always wanted to do. “I had more encouragement and focus to complete my
“I was already working in a customer facing role, but I wanted to develop my skills further, especially in a role where I would receive
The management apprenticeship I’m currently doing has given me the information and ideas I need to progress myself. It has taught me how to adapt