Together we will always do what’s right
We have a shared responsibility to be honest, transparent and ethical in all our activities.
As a team, we are firmly committed to demonstrating how compliance is embedded in our culture.
Zero Harm to our people and business
Our goal is to protect our colleagues, our customers and Certas Energy from the consequences of non-compliance incidents while simultaneously ensuring that Certas Energy continues to be a great place to work.
Compliance Vision Zero launched to support Zero Harm to our people and our business
Compliance Week launched with live events in Warrington and Larbert
Virtual sessions accessible across all departments and organisational levels
Introduction to ‘Talking Smarter’ launched to explore what compliance means
Good Catch Awards introduced to help build on our robust compliance culture
ROBUST OPERATIONAL PROCESSES
Governance architecture
The three principal vehicles for ensuring our good governance are:
- The Certas Energy Board – manages ESG matters and oversees company’s strategy, execution, and risk management.
- The Environmental Sustainability Committee – support and develop the company’s position and response to climate change and the transition to a low-carbon economy.
- The Risk and Compliance Committee – keep the company up-to-date on changes in law, regulatory focus and ethical practice.
A SMARTER FOCUS ON COMPLIANCE
Compliance Vision Zero culture
Compliance Vision Zero is about fostering a culture where individuals feel empowered and supported to speak up on compliance issues and have their voice heard.
- Regular staff training on key compliance topics
- Good Catch Awards – rewards colleagues who show a strong understanding of compliance risks, and promotes a culture of compliance awareness in the workplace
- Anti-Bribery and Corruption Policy – risk identification and management
- Monthly Legal and Compliance Connect meetings across the business
- Compliance Hub – an online resource hub for all up-to-date business compliance resources
ACHIEVING OUR GOALS
How we measure our progress
Our Objectives
- Protect human rights
- Prevent bribery and corruption
- Sell safe products
Our Progress
- No breaches of human rights identified within Certas Energy’s operations or supply chains
- Modern Slavery Act Statement published containing more detail on our activities in this area
- Supply Chain Integrity Policy followed for all new supplier onboarding
- No incidents of bribery & corruption identified
- Annual training programme rolled out to all staff & completion rates monitored monthly
- No material product safety failures
- Safety data sheet updates completed
Latest News
Certas Energy News
Customer Advice for Oil-Heated Households in Scotland
What’s happening? The Scottish Government has announced further details of its Emergency Heating Oil Scheme, designed to support households facing rising heating costs. From 1 April 2026, eligible households will be able to apply for £300 towards their heating bills. The scheme will support households using both heating oil and Liquid Petroleum Gas (LPG). Payments […]
– Certas Energy
Certas Energy News
Customer Advice For Oil-Heated Households in England
What’s happening? Following discussions with the Department of Work and Pensions (DWP) please find below information regarding funding which has been recently made available in England. Vulnerable households in England who heat their homes with oil may be able to get support from their local authority through the Crisis and Resilience Fund (CRF). The CRF […]
– Certas Energy
Certas Energy News
Easter Opening Times
Whether it’s boiler servicing or a heating oil top up you need, your local team will be happy to help with any enquiries. We hope you have a lovely Easter break and look forward to delivering for you again soon! Thursday 2nd April 26: 8am – 5pm Good Friday 3rd April 26: 9am – 5pm […]
– Certas Energy
