At Certas Energy, we might have big trucks, big smiles, and the biggest team of local delivery people in the country. But we know it’s the little things that matter most.
Like checking your tank’s safe before we fill it. Like always making time for a chat. And like closing the garden gate behind us.
Because we’re just a little part of your day, we do our best to make a big difference.
SAVE TIME, GO ONLINE
Some people like a chat on the phone. But if you’ve got things to do and people to see, it’s quick and easy to order online, and track your delivery from depot to doorstep.
HOW TO ORDER ONLINE
It’s quick, it’s easy, and it’s all
done and dusted in a couple of clicks.
HOW TO TRACK YOUR DELIVERY
Whether you phoned us up or ordered online,
tracking delivery is easy as pie.
A TRULY LOCAL SERVICE
Need a top up? No problem.
Choose our top quality standard kerosene, delivered by friendly local drivers. Or go for Glowmax, our premium heating oil. It’s cleaner-burning, extra kind to boilers, and could make your boiler more efficient too.*
GIVE ONE-OFF BILLS THE BOOT
Our Pay Monthly Predict Service
Why not pay for your annual heating oil in more manageable monthly payments? With our Certas Energy Pay Monthly Predict service you’ll pay 12 monthly direct debits rather than larger one-off bills. And once it’s set up, you don’t need to lift a finger.
LET’S GET SMART
With 24/7 fuel monitoring, a nifty mobile app, and regular updates on your heating oil level, you can ditch the dipstick for good.
RELAX, WE’VE GOT THIS ONE
Simple care plans. Lovely OFTEC-registered engineers. And a well-maintained boiler that’s up to 8% more efficient, less likely to break down, and can save you money in the long run. It’s enough to make anyone feel warm inside.
IT’S ALL TAKEN CARE OF
We offer a visual tank inspection with every heating oil delivery. Just to be on the safe side. Or if your tank is getting on a bit, our experts can supply you with a new one too. Choose from a full range of Kingspan fuel tanks, and make the most of our easy payment options.
THE COUNTRY’S MOST TRUSTED
4.4 OUT OF 5 STAR SERVICE
With thousands of customers across the UK, we’re experts in taking care of off-grid homes. But don’t take our word for it. With thousands of positive Trustpilot reviews, our customers speak for themselves.
FANCY A TREAT?
CERTAS ENERGY EXTRAS
Get hundreds of FREE offers, discounts and cashback deals from the UK’s biggest brands. Just for being a Certas Energy customer. It’s just our little way of saying thank you for choosing us.
PUTTING YOU FIRST
COLD WEATHER PRIORITY 75+
Are you over 75 years old? Do you live with someone who is? Sign up to our FREE Cold Weather Priority scheme today. If there’s extreme weather or a fuel shortage, your delivery will be first on our list.
Award Winning Service
Feefo's Trusted Service Award 2022
We’ve done it! Thank you to all of our customers for sharing their positive ratings and reviews on our service.
What do I need to know before ordering?
It would help us if you knew the capacity of your heating oil tank, located in your garden, before you speak to one of our friendly experts. If you don’t know, you can work it out by taking the measurements of your tank or by locating the model number.
Which heating oil do I need?
Although some domestic boilers use gas oil, the vast majority of oil fired boilers and cookers are fuelled by kerosene (also known as home heating oil). If you are unsure what type of oil your heating system or range uses, please call us on 0345 600 4040 or send us an enquiry.
How do I avoid running out of oil?
Our fuel monitoring service is the easy way to manage your home heating oil use. For more information click here (link to fuel monitoring section) or call us on 0345 600 4040.
*Efficiency and performance of Glowmax based on evidence of tests carried out comparing Glowmax to our standard kerosene.