Cold Weather Priority Delivery Scheme
Stay ahead of extreme weather conditions and fuel shortages by joining our priority list for fast heating oil deliveries. Sign up for FREE today.
Request a CallbackWHAT IS COLD WEATHER PRIORITY?
The Cold Weather Priority Scheme allows us to give priority fuel delivery to customers aged 75+, and those considered vulnerable. The initiative ensures these customers receive the necessary domestic oil to keep warm throughout the entire winter season.
Whether you or a loved one are facing extreme weather conditions or fuel shortages, our emergency oil delivery has you covered.
Cold Weather Priority: Protecting the Most Vulnerable
Our Cold Weather Priority Scheme ensures those aged 75+ and vulnerable customers get fast-tracked fuel deliveries when it matters most. Because staying warm in winter shouldn’t be a worry.
Call 0345 600 4040Why is the Cold Weather Priority Scheme Needed?
Nobody likes to run out of domestic heating oil in the middle of a cold snap. But if you’re over 75 or considered vulnerable, it’s even more important to stay safe and warm. Inadequate heating during the colder months can result in significant challenges, including potential health issues and risks.
Cold Weather Priority aims to support vulnerable individuals, helping them navigate winter more comfortably and securely.
Please be aware that whilst we aim to prioritise our Cold Weather Priority customers, we cannot guarantee early delivery.

WHO CAN JOIN COLD WEATHER PRIORITY?
The Cold Weather Priority scheme is open to individuals who meet specific criteria. If you or someone you live with falls under any of the following categories, you are eligible to join:
Individuals Over 75 Years Old
The scheme recognises that older individuals are often more susceptible to the adverse effects of cold weather. As such, if you’re aged 75 or above, you are automatically eligible to join the scheme. This age criterion acknowledges the increased vulnerability and potential health risks faced by older individuals when temperatures drop.
Vulnerable People
Cold Weather Priority supports individuals who face vulnerability during cold weather. Vulnerability can result from factors such as health conditions, disabilities, or other circumstances that increase risks in colder temperatures.
WHAT ARE THE BENEFITS OF COLD WEATHER PRIORITY?
Oil delivery service during extreme weather
Cold Weather Priority aims to deliver home heating oil ahead of non-priority customers. Even during severe weather events, we will endeavour to meet your fuel needs promptly.
Assurance During Fuel Shortages
Fuel shortages can occur for various reasons, including supply disruptions or increased demand during particularly cold winters. During such periods, securing a reliable supply of heating oil can be challenging for homeowners. However, opting for Cold Priority minimises the risk of running out of fuel when you need it most.
No Financial Burden
Our Cold Weather Priority Scheme is completely free of charge. At Certas Energy, we understand the importance of keeping our customers warm and safe, especially during harsh weather conditions. That’s why we offer Cold Weather Priority as an added service at no extra cost. So, if you qualify, you can benefit from priority delivery without any financial burden.
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