Oil boiler trouble? We’re here to help.
Our specialist OFTEC-registered engineers will take care of your one-off emergency repair and get you toasty in no time.
Call 03457 620 620Helping you escape the chill
Boiler troubles are a pain at any time of year, but you especially don’t want them in winter. So let us help you get back up and running (and cosy!) quickly.
You don’t have to be a Certas Energy customer to call us – our team of qualified engineers will visit your home, investigate and diagnose the problem.
What to expect from an emergency repair:
- We charge a flat £150 call-out fee (including VAT).
- If your boiler can be fixed during the visit, the engineer will provide a quote for any replacement parts before carrying out the repair.
- We aim to offer a next-day call-out service, depending on availability.
- If extra time is needed, this is charged at £60 per half hour, so you’ll always know what to expect before any work is done.
GET EMERGENCY HELP NOW
Give us a call and tell us about your problem, and we’ll provide friendly support when you need it most.
Call 03457 620 620Our Quick Boiler Tips
Before calling an engineer, there are a few simple things you can check.
These may just help you get your boiler working again, or help spot what’s wrong.
Speak to our Boiler Servicing experts
If it’s not an emergency but you are still interested in boiler care, please complete your details below to receive a follow up call from your local specialist.
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