Policies

Chicken Naming Competition with Ema Shortel – Terms and Conditions

READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING. THE PARTICIPANT
WILL BE DEEMED TO HAVE ACCEPTED THESE TERMS AND CONDITIONS AND AGREED TO BE
BOUND BY THEM WHEN PARTICIPATING IN THIS COMPETITION. AMONG OTHER THINGS,
THESE TERMS AND CONDITIONS INCLUDE LIMITATIONS OF THE PARTICIPANT’S RIGHTS AND
REMEDIES.

1. The Promoter of this Competition is Certas Energy UK Limited (the “Promoter”), in
collaboration with the brand Scottish Fuels & HW Humphreys.

2. This Competition is open to the Promoter’s customers, prospective customers and Ema
Shortel’s social media audiences in England, Scotland & Wales (aged 18 years or over,
excluding employees and their immediate families of Certas Energy and its associated
companies in the DCC PLC group, its agencies or anyone else professionally connected with
the Competition) (together “Participants”) who are directly sent a competition email or view
the competition social media post from the Promoter & Ema Shortel (“Competition”).

3. To be eligible to participate in the Chicken Naming Competition with Ema Shortel (the
“Competition”), the participant must:
a. be over 18 years of age when submitting the competition entry;
b. have received a Competition Email or viewed the Competition social media post;
c. submit a suggested name for the chicken via Ema Shortel’s social media channel during
the Competition Period;
d. comply with these Competition terms and conditions (the “Eligibility Criteria”).

4. The Promoter will not accept:
a. responsibility for competition entries that are lost, mislaid, damaged or delayed in transit,
regardless of cause, including, for example, as a result of any postal failure, equipment
failure, technical malfunction, systems, satellite, network, server, computer hardware or
software failure of any kind; or
b. proof of posting or transmission as proof of receipt of entry to the Competition.

5. By submitting a competition entry, the participant confirms that they are eligible to do so
and eligible to claim any prize they may win. The Promoter may require the participant to
provide proof that they are eligible to enter the Competition.

6. There is no limit on entries to the Competition per household.

7. The Competition opens on 8th April 2026 and closes at 11:59pm on 16th April 2026 (the
“Promotional Period”).

8. The Promoter will not accept competition entries that are:
a. completed by third parties;
b. illegible, have been altered, reconstructed, forged or tampered with;
c. photocopies and not originals; or
d. incomplete.

9. All valid entries will be reviewed and a shortlist will be selected by Ema Shortel. With a final winner being chosen by public vote.

10. The winner shall receive a Spring Gardening Hamper worth £372 (the “Prize”).

11. The Prize is non-transferable and cannot be substituted for a cash alternative or used against
an alternative product.

12. A shortlist of entries will be selected by Ema after the end of the Promotional Period. The final winner will then be determined by a public vote conducted via Ema’s Instagram story. The decision of the Promoter is final in all other promotional matters and no correspondence will be entered into.

13. The winner will be notified using the details provided at entry as soon as practicable after the public vote has concluded and must provide a postal address to claim their Prize.

14. The Promoter accepts no responsibility for entries not successfully completed due to a
technical fault, technical malfunction, computer hardware or software failure, satellite,
network or server failure of any kind.

15. The Prize cannot be used in conjunction with any other offer/promotion.

16. The Promoter must either publish or make available information that indicates that a valid
award took place. To comply with this obligation, the Promoter will send the surname and
county of the winner and, if applicable, their winning entry to anyone who emails
[email protected] or writes to 1st Floor, Allday House, Warrington Road, WA3
6GR (enclosing a self-addressed envelope) within 1 month after the end of the Promotional
Period. If you object to any or all of your surname, county and winning entry being published
or made available, please email [email protected]. In such circumstances, the
Promoter must still provide the information and winning entry to the Advertising Standards
Authority on request.

17. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be
contacted or is not available or has not claimed their Prize within 30 days of being notified
that they have won, the Promoter reserves the right to offer the Prize to the next eligible
entrant selected from the shortlisted entries.

18. The Promoter does not accept any responsibility if the participant cannot take up the Prize.

19. The Promoter has the right to disqualify any entry not made in accordance with these terms
and conditions, which it has reason to believe has been made in bad faith or if the
participant’s conduct is contrary to the spirit or intention of the prize competition.

20. The Promoter reserves the right to replace the Prize with an alternative prize of equal or
higher value if circumstances beyond the Promoter’s control make it necessary to do so.

21. To the maximum extent permitted by law, the Promoter shall not be liable for any loss
and/or personal injury suffered by the winner as a result of their participation in the
Competition.

22. The Promoter reserves the right to withdraw, amend or temporarily suspend the
Competition at its absolute discretion, provided that it shall not exercise this right
unreasonably.

23. The Competition and these terms are governed by English law and subject to the exclusive
jurisdiction of the English courts.

24. IMPORTANT DATA PROTECTION INFORMATION: Personal data supplied during the course
of this promotion will only be processed as set out in the Promoter’s privacy policy
https://certasenergy.co.uk/policies/privacy-policy. See also Condition 16 with regard to the
announcement of winners