PAYMENT OPTIONS TO SUIT YOU

THE HASSLE-FREE
WAY TO PAY

Make paying for heating oil that little bit easier with our Pay Monthly heating oil plan or Pay As You Go.

HOW WOULD YOU PREFER TO PAY?

Let’s face it: nobody likes paying bills. That’s why at Certas Energy, our two payment options make it easy to pay for your heating oil, your way.

You can pay in 12 manageable monthly Direct Debit payments with Certas Energy Pay Monthly. Or, simply pay in full each time you order with Certas Energy Pay As You Go.

It’s easy, breezy, and entirely up to you.

PAY MONTHLY

GIVE ONE-OFF BILLS THE BOOT

Why not pay for your annual heating oil in more manageable monthly payments? With our Certas Energy Pay Monthly heating oil plan, you’ll pay 12 monthly direct debits rather than larger one-off bills.* Just call your friendly local team to set things up, and your payment will automatically come out every month. No hassle. No fuss. And a handy way to budget, too.

1. SET UP YOUR PAYMENTS

Pay for your annual heating oil costs in 12 manageable monthly instalments.

3. ORDER WHEN YOU’RE READY

Place an order for the amount of heating oil you’d like, with a delivery date that suits you.

2. PUT YOUR FEET UP

Your Direct Debit payments will come out each month, without you lifting a finger.

4. IT’S TAKEN CARE OF

We’ll arrange for your fuel to be delivered. So you can relax, knowing it’s on its way.

WATCH THE VIDEO

HOW DOES PAY MONTHLY WORK?

See how our heating oil payment plan could work for you.

PAY AS YOU GO

TAKE CONTROL

‘Pay As You Go’ does what it says on the tin. Just pay in full each time you top up, and it’s all done and dusted until the next time you order. You can pay by debit or credit card, direct debit, over the phone, or online by entering your card details on our secure site. Whichever suits you.

1. TOP UP ONLINE OR CALL

You can book your heating oil delivery by logging into your online account or giving your local team a ring.

3. PAY YOUR WAY

By debit or credit card, or direct debit – whichever you prefer.

2. ORDER WHAT YOU NEED

Place an order for the amount of heating oil you’d like, with a delivery date that suits you.

4. IT’S TAKEN CARE OF

We’ll arrange for your fuel to be delivered. So you can relax, knowing it’s on its way.

AUTOMATIC DELIVERY SERVICE

THE EASY WAY TO STAY TOPPED UP

Our automatic ‘Planned Delivery’ service is all about keeping things hassle free. Sit back and relax knowing your tank will be topped up come rain, snow or shine. We automatically arrange deliveries for you when you’re running low. It’s so easy and convenient you don’t even need to call us – except when you first set it up.**

FREQUENTLY ASKED QUESTIONS

Here’s a few we were asked earlier…

You will need to have a Certas Energy account to set up either Pay Monthly or Pay As You Go. You can call us on
0345 600 4040 to quickly and easily set up your account.

*Pay Monthly Direct Debit Important information: Direct Debit is subject to eligibility checks. For first time orders, 50% of the order value will be taken up front. You will pay 12 equal monthly payments for the supply of fuel for a 12-month period, based on some questions we ask you to estimate your annual usage. We monitor use of your fuel and may contact you to vary the monthly charges and amend your Direct Debit in line with the Direct Debit Guarantee. You can cancel your Direct Debit at any time. However, if you cancel, the full balance will be due for payment. Direct Debit is not a credit facility.
**Terms and conditions for our Planned Delivery service can be found here.