TRUSTED OIL BOILER EXPERTS

BUBBLE BUBBLE,
BOILER TROUBLE?

Help prevent pesky breakdowns with expert services from our lovely, OFTEC-registered engineers.

IT’S GOOD TO BE
ON THE SAFE SIDE

Worrying about the boiler breaking down is something none of us want to do. Which is why looking after your boiler and making sure it works all year round just makes sense.

Certas Energy only uses OFTEC registered engineers who understand oil boilers inside and out. We also offer a range of care plans and services to help prevent boiler breakdowns. Plus every appointment our friendly engineers attend is completed with our six safety steps in mind.

Read on to find out how you can care for your oil boil yourself and why having a service plan in place is as easy as putting the kettle on.

Want to learn more? Give your local team a ring on 03457 620 620.

BOILER CARE PLANS

WE’VE GOT YOU COVERED

Looking after your boiler yourself is a great start but to really improve its efficiency and avoid nasty surprises or expensive call out charges, having a regular service is the best thing you can do. That’s why we offer a choice of Boiler Care plans to cover boiler maintenance, repairs, or replacements. Simply pick one to suit you and our friendly, local, OFTEC-registered engineers will pop round when needed to keep your home warm and toasty.

LOCAL SERVICE

ALWAYS SPEEDY.
ALWAYS RELIABLE.
ALWAYS NEARBY.

Want to see a grumbling boiler turn into a happy one? Meet Steve, one of our lovely local engineers,
visiting a customer at their home in Lymm to give their oil boiler its annual MOT.

LIFE HAPPENS

Unfortunately, no matter how well cared for your boiler might be, sometimes things just happen. There are a few problems you might encounter with an oil boiler including water and debris being carried from the tank to the boiler causing the boiler to lock out, water freezing in the oil line or clogged nozzles. You may also find soot deposits which can mean paying out for replacement parts. When you sign up for boiler servicing, or even one-off maintenance visits, our technicians will take a look at all of these things and give your boiler a good clean.

SUPER SAVVY BOILER CARE PACKAGES

Our Boilershield plan covers you for an annual service* of your boiler or cooker. Our prices per year are:

Boiler

£120 (£10/month)

Cooker single

£138 (£11.50/month)

Cooker double

£168 (£14/month)

Commissioning

£116                      

Our Boilershield Plus plan covers your boiler or cooker for an annual service, parts, labour and breakdown.*
Our prices per year are:

Boiler

£324 (£27/month)

Cooker single

£324 (£27/month)

Cooker double

£528 (£44/month)

SPECIAL ONE-OFF SERVICES

(WE’LL QUOTE SEPARATELY FOR THESE)

BOILER BREAKDOWNS

EMERGENCY BOILER REPAIRS

NEW BOILER INSTALLATIONS

BOILERS MORE THAN 20 YEARS OLD

BOILERS OVER 150,000 BTU (44KW)

COMMERCIAL BOILERS

MULTIPLE SERVICES

Parts will be charged at cost plus a reasonable margin to cover our procurement costs. You will be advised prior to the relevant part(s) being fitted. In some circumstances older or out of condition boilers may incur an additional cost. All prices are inclusive of VAT at the current rate of 20%. Prices shown in () are an indication of the monthly cost, which include an estimation of consumable items required.

ALWAYS IN SAFE HANDS

WHAT IS OUR SIX-STEP COVID-19 SAFETY PROCESS?

From sanitisers to social distancing, we’re going the extra mile to keep you and your
local heating engineers safe.

SO, HOW DO YOU MOT A BOILER?

M IS FOR MAINTENANCE

As well as maintaining your boiler with a one-off service, we can keep it happy all year round with a Boiler Shield Plus care plan.

O IS FOR OFTEC-REGISTERED

All of our lovely local engineers are OFTEC-registered, so you know you’re in safe hands.

T IS FOR TIME

An annual service takes less than two hours and can be booked at a time to suit you. Now that’s something to smile about.

boiler servicing made simple

what can you expect from a boiler service?

You can rest assured that with a Certas Energy OFTEC registered engineer, your boiler service is in good hands. At your oil boiler service, you can expect an engineer to:

  • Check for any water ingress
  • Look for soot deposits
  • Clean parts and boiler components
  • Replace any damaged or worn parts
  • Check the system pressure 

Read our guide to find out more about your oil boiler service.

YOUR LOCAL BOILER EXPERTS

BOOK AN APPOINTMENT WITH YOUR LOVELY LOCAL TEAM

As the UK’s #1 heating oil provider, all of our local engineers are OFTEC-registered. And they’re really friendly too. So you’re guaranteed a top-quality service.

boiler care you can count on

At Home Boiler Care

To get the most from your boiler its a good idea to look after it and have it serviced annually. There are also a few small things you can yourself do that could make a big difference to the lifespan of your boiler. 

  • Check the pressure often
  • Bleed your radiators
  • Check for drips
  • Make sure the flame is blue

You can find more boiler care tips in our handy guide. 

BOILER CARE PLANS

6 REASONS TO CHOOSE OUR PLANS

• Reliable, speedy, local service
• Lovely OFTEC-registered engineers
• A vast stock of reputable parts with 12-month guarantees
• FREE carbon monoxide checks
• Top quality replacement boilers from Worcester Bosch and Grant UK
• Open Monday to Saturday

WORCESTER BOSCH AND GRANT

NEED A NEW BOILER? WE’RE ON HAND

If the worst does happen and your boiler can’t be saved then our specialist team love to chat about all things boilers. So give them a call to discover our latest offers on a great range of boilers, including Worcester Bosch and Grant options. Plus, you’re in safe hands with us, as we only use fully qualified, trusted partners to install boilers.

*For Boilershield customers, charges apply for parts and additional labour to service schedule. Boilershield and Boilershield Plus are subject to terms and conditions, available at www.certasenergy.co.uk/policies/heating-services-terms-and-conditions

burning boiler questons?

Get some answers with our handy FAQs

If your home uses an oil boiler, an annual service will be enough to keep things ticking over. In the meantime, there are plenty of things you can do to prolong the life of your oil boiler and prevent any problems popping up, like checking your boiler pressure and bleeding your radiators. You can find more hints and tips in our blog, A Guide to Boiler Care.

If your oil boiler needs a repair, there will be an engineer near you who can help. Just give Certas Energy a call on 03457 620 620 and we can arrange an oil boiler repair to get your heating back up and running, no matter where you are in the country.

There are no hard and fast rules about the time it takes to service your oil boiler. As a general rule, you can allow one to two hours for your local oil boiler service. Our trusted and local engineers will carry out a full inspection and carry out any necessary work. For more information about what happens at your oil boiler service, you can read our Boiler Service Guide here.

To stay on top of your oil boiler, it’s a good idea to have an oil boiler service package. This means that you’ll get annual boiler services carried out by OFTEC registered engineers near you. Certas Energy offers two boiler care packages to suit you and we’re happy to provide helpful payment plans so you can spread the cost across the year.

The cost to repair an oil boiler will depend on the type of repair required. Using a helpful and friendly OFTEC registered engineer near you means you can trust any advice given and be told up front about the work needed. If you’ve signed up to an oil boiler care package some repairs will already be covered. You can call Certas Energy on 03457 620 620 to discuss your boiler repair and arrange an engineer to visit wherever you are in the country. 

During your local oil boiler service, your engineer will carry out a number of checks. These include checking for impurities and any water ingress to the tank, changing the nozzle and cleaning the trap. For a more detailed breakdown of what happens during an oil boiler service, read our Boiler Service Guide.

When you sign up for an oil boiler service, you’re signing up to the reassurance that any nasty surprises or emergencies will be taken care of. If you suspect your oil boiler is in need of some TLC, contact Certas Energy and we can arrange an OFTEC registered engineer to visit your home and take a look. Our boiler care plans cover repairs or replacements as well as boiler servicing.

As the UK’s biggest heating oil supplier, Certas Energy has an extensive network of engineers across the country who can service your boiler and carry out any essential work wherever you are in the UK. You don’t need to hunt high and low for local help with your boiler, simply call Certas Energy on 03457 620 620 and we will do the work for you. 

*Efficiency and performance of Glowmax based on evidence of tests carried out comparing Glowmax to our standard kerosene.
**Terms apply for both our Pay Monthly Direct Debit and our planned delivery service. You can view our full terms and conditions here.
†The Smart Monitor is available for £120, plus £5 per month data service charge. The Smart Monitor is subject to a minimum term of 24
months, early termination charges will apply if terminated before the 24 month period.