SUPPORT WHEN YOU NEED IT MOST
From fuel to boiler care, tanks to our new Smart Monitor, Certas Energy takes care of all your heating needs.
At Certas Energy, we understand that this can be a difficult time, so we want to provide help and support for our customers during the probate process.
Bereavement
We understand that this can be a difficult period and we want to help you get everything sorted out as soon as possible.
To make this easier you can let us know, in either of the following ways:
- Click here to use Life Ledger to notify us – Life Ledger is a free online tool that lets you get in touch with us and other companies, to tell us that someone has passed away. It means you can notify multiple companies from one place
- Alternatively if you don’t use Life Ledger, you can contact us directly using this form
- Using this form will put you in touch with someone from our dedicated Bereavement team
- You can also call our dedicated team on 0345 600 3541
If you don't use Life Ledger, please fill out the form below
When you get in touch with us, it would be beneficial to have the following information available:
- The name and address of the person who has passed away, and an account number if you have it.
- The name, billing address and contact details of the executor, if there is one.
- Use this form and someone from our dedicated Bereavement team will be in touch
