Bereavement & Probate

From fuel to boiler care, tanks to our new Smart Monitor, Certas Energy takes care of all your heating needs.

At Certas Energy, we understand that this can be a difficult time, so we want to provide help and support for our customers during the probate process.


We want to help you get everything sorted out as soon as possible, because we understand that this can be a difficult period.

The best approach to notify us of a bereavement is to fill out our online form below. You won’t have to talk to anyone; simply enter the person’s information, and our team will take care of the rest.

Or if you prefer to call, please use the number below. 

What details do I need?

When you get in touch with us, it would be beneficial to have the following information available:

  • The name and address of the person who has passed away, and an account number if you have it.
  • The name, billing address and contact details of the executor, if there is one.
  • Once you have the relevant information to hand, you can let us know using our online bereavement form below.
Details of the Deceased

Executor Details

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