We’re working hard to keep
you and your boiler safe

Watch our 6 steps to safety video


Always Safety First

Whether you need a boiler service, or have an emergency boiler breakdown, rest assured that Certas Energy is taking safety seriously. Watch our video to find out about our new six steps to safety, to help protect both you and our heating engineers when we come to service your boiler during the current outbreak.

To discuss a service or anything boiler related call 03457 620 620 or request a call back >>

Taking safety seriously in our heating services team

See how we’re going the extra mile to keep you and our heating engineers safe.

Keeping your boiler healthy and happy

A well-maintained boiler will keep your family cosy all year round, and is much less likely to suffer expensive breakdowns. So book your MOT now for great peace of mind.

A well-maintained boiler will keep your family cosy all year round, and is much less likely to suffer expensive breakdowns. So book your MOT now for great peace of mind.


You're in safe hand with a Certas Energy Boiler Care plan

Looking after your boiler is the best way to ensure your home runs smoothly, with no surprises or expensive call out charges. That’s why we offer a choice of Boiler Care plans to suit you, and our friendly, OFTEC-registered engineers are always on hand to help with your boiler maintenance, repairs or boiler replacements.

Compare our Boiler Care plans

Boiler Shield

Our Boiler Shield plan ensures your boiler is working efficiently and includes an annual boiler service.*

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Only £115.00

Boiler Shield Plus

Our Boiler Shield Plus option gives you complete peace of mind – all year round. Not only is your boiler serviced annually, but all parts and labour are covered if your boiler breaks down.*

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Only £299.00

Our Boiler Care Packages

Boiler £120 (£13/month)
Cooker single £136 (£14/month)
Cooker double £166 (£17/month)
Commissioning £116
Boiler £319 (£27/month)
Cooker single £319 (£27/month)
Cooker double £519 (£44/month)

We can quote separately for the following:

• Boiler breakdowns
• Boilers over 150,000 BTU (44KW)
• Boilers more than 20 years old

• Emergency boiler repairs
• Commercial boilers
• Multiple services

In addition to boiler care servicing, we also offer new boiler and tank installation, tank security and Smart Monitoring (to monitor your fuel). So you can be confident that we’ll look after all your fuel and heating needs.

Parts will be charged at cost plus a reasonable margin to cover our procurement costs and and will be advised to you prior to the relevant part(s) being fitted. In some circumstances older or out of condition boilers may incur an additional cost. All prices are inclusive of VAT at the current rate of 20%. Prices shown in () are an indication of the monthly cost which include an estimation of consumable items required.

What does my MOT involve?

M is for Maintenance

As well as maintaining your boiler with a one-off service, we can keep it happy all year round with a Boiler Shield Plus care plan.

O is for OFTEC-registered

All of our expert engineers are OFTEC-registered, so you know you’re in safe hands.

T is for Time

An annual service takes less than two hours, and can be booked at a time that suits you. Now that’s something to smile about.


Our network of engineers spans local communities across the UK

We have broad coverage across the UK, which means we can offer a speedy, reliable, and local service.

Steve, one of our local engineers recently visited a customer at their home in Lymm to give their oil boiler its annual service. Watch the video to see how Steve turned a grumbling boiler into a happy one.


Why choose a Certas Energy Boiler Care plan?

  • Reliable, speedy local service from OFTEC-registered engineers
  • Engineers across the UK
  • Vast stock of reputable parts, with a 12 month guarantee
  • Free carbon monoxide check
  • A range of Worcester Bosch and Grants boilers if you need a replacement
  • Open Monday to Saturday


Need a new boiler?

Call our specialist team to discuss our offers on a great range of boilers, including Worcester Bosch and Grant options. All of our engineers are also Worcester Bosch and Grant approved.


Call today to book an appointment

As the UK’s #1 heating oil provider, all of our nationwide team of engineers are OFTEC-registered. So you’re guaranteed a top quality service.

*For Boiler Shield customers, charges apply for parts and additional labour to service schedule. Boiler Shield and Boiler Shield Plus are subject to terms and conditions, available at www.certasenergy.co.uk/policies/heating-services-terms-and-conditions